Technical Services

Services Available

Computer World aim to provide a complete range of computer repair services from Home users to Small Business users. We can resolve software problems, clear viruses / spyware and supply or install new hardware components - either repairs or upgrades. We build new PC systems to order and can provide network installation and maintenance.

Business Services

For business customers requiring on-going support for their office computers, we offer the option of purchasing Prepaid Support Hours. Prepaid Support is available in blocks of 5, 10 or 20; Prepaid Support Hours are priced at a substantial discount from our standard hourly rate. Prepaid Support Hours are valid for a period of twelve months from the date of purchase and would give your business priority when booking an engineer visit. They form the ideal solution for any business that does not want to be committed to an expensive maintenance contract, but needs the reassurance of knowing that its IT support requirements are in the hands of an established and professional company. Onsite support is normally R 350 for desktop support and R 450 for server support per hour including Vat and travelling in the immediate area.

Examples of Home and Business issues are as follows:

Crashing or Freezing

Is your computer crashing or freezing in the middle of your office application or favourite game? Perhaps a hardware conflict is causing the problem, software has become corrupt or possibly the drivers for the graphics card need updating - whatever the problem, we have locally based engineers ready to help.

Software Problems

Are you having problems installing certain software, or perhaps you have installed software, which has had unexpected side effects or caused conflicts with existing software? We can help with all software problems and issues relating to Windows updates, etc.

Internet Connection Problems

Computer World would be happy to install your router, set up or configure an ADSL (broadband) connection or help with any Internet or e-mail problems you may be having.

Hardware Failures or Upgrades

Computer World install hard drives, memory modules, power supplies, processors, motherboards, graphics and sound cards, modems, CD/DVD drives, routers, etc. We can supply replacement or upgrade components, or we can install components, which you have bought.

Not Booting or Blue Screens

Your computer will not boot, there are error messages (blue screens) or it will only boot in 'Safe Mode'. These are common problems and our engineers are experienced in identifying the source of the problem and in restoring your computer system to perfect health.

Network Maintenance

Our engineers are experienced in the design, installation and configuration of networks (both peer-to-peer and server based) and in troubleshooting a wide variety of network and server related issues.

Laptop Screen Replacement

Computer World is able to replace screens for most makes of laptop. This service is not available in all areas - please contact us for more details.

Virus or Spyware Attacks

Virus and spyware attacks are becoming more frequent and more serious. They can be amongst the hardest computer problems to deal with. You may need professional help to clear the virus and to repair the damage it might have done.

Printers and Scanners

Computer World services a wide range of Printers, we offer two service options: Onsite at R400 per hour and carry-in to the store at R 350 per hour. These prices do not include spares.

Our Client Aim

At Computer World we believe that there are more solutions than problems. We will try to meet your budget and time scale for all levels. All of our services are tailored to meet your individual needs. Callout Computer Engineers take the time to get to know you and your business requirements. Working one on one with you to fully maximize your IT investment and advise you on any upgrades or replacements that may be necessary.