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Delivery Policy

Delivery Times 

Our delivery times are within 3 working days for main city centers and within 5 working days for outlying areas. COMPUTER WORLD wants to deliver on time as promised. However, things happen and so we are unable to guarantee that all orders will be delivered within the stipulated time frame.

Please note that once your order has been placed we cannot change your delivery address. Should you have any issues please contact online@computer-world.co.za

Main Centres

Bloemfontein, Cape Town, Durban, Johannesburg, George, Pretoria, Port Elizabeth, East London, Pietermaritzburg, Polokwane and Kimberley can expect delivery within 3 working days.

Outlying Areas

Expect delivery within 5 working days.
Note: a day refers to a normal business day and would exclude Saturday/Sunday and public holidays.

When do we start counting days? It depends on your payment method:

EFT - The next working day after payment has been cleared in our account.

Credit Cards / Debit Cards - The next working day after the order has been placed.

Confirmation email

As soon as your order is dispatched from our warehouse, you will be sent an email to confirm that your package is on its way. If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. If you are unavailable to take delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the courier company.

Any delivery is subject to acts which is beyond the control of Computer World due to force majeure including (but not limited to) inability to secure labour, power, internet services, GSM network connectivity, materials or supplies, or by any act of God, war, civil disturbance, riot, state of emergency, strike, lockout, or other labour disputes, fire, flood, drought or legislation.

Tracking and Delivery

To follow your order, please use the tracking ID / order number sent to you in your confirmation email. Upon delivery of the product, before signing for the delivery, you agree to inspect the product for any faults, defects or damage. As a precaution, please keep the receipt of the delivered product.

In the rare circumstance that your item has a defect or is missing from your order please e-mail customer service on online@computer-world.co.za